Kenneth M. Meyer
1944 W. Henderson St. #1-R, Chicago, IL 60657 * 773.809.5721 * ken(at)ken-meyer(dot)com 

SKILLS:
Languages: ColdFusion, SQL, HTML, XML, CSS, Visual Basic, VBS/BAT
Platforms: Microsoft Windows 9X/NT/2000/XP, Server 2000/2003, Mac OS9, 
           OS X, SUSE LES, SonicOS, Cisco IOS
 Software: Citrix ICA, Terminal Services, Microsoft IIS, Sabre/Bornemann 
           Flight Control Suite, Microsoft SQL Server 2000, Pervasive SQL, 
           Symantec Veritas Backup Exec, InnoSys Gateway

WORK EXPERIENCE:
Network Administrator, Piedmont Airlines, Inc., Salisbury, MD Feb. 05 - Present
- Constructed an optimized DNS failover configuration, maintaining consistent uptime in a multiple WAN IP environment.
- Enforced network security using strict SonicWall firewall/port rules; Designed secure VPN tunnels to satellite offices and remote vendor networks.
- Provided 24x7 technical support for operation-critical dispatch and maintenance systems.
- Developed custom, streamlined web solutions including; automated crew bidding and awards system, safety incident reporting application, personnel action notices, non-revenue travel tool, and engineering order request system.
- Implemented ColdFusion MX installations, customizations, log analysis, scheduled processes, and ODBC connections to third-party databases.
- Architected and launched company-wide mail server; performed regular analysis of mail server logs and statistics to monitor and maintain performance; tracked public black lists to address deliverability issues.
- Member of the Emergency Response Team: responsible for satisfying the technological requirements of the Accident Management Center in the event of a major incident.

Support Technician, Piedmont Airlines, Inc., Middletown, PA Oct. 02 - Feb. 05
- Served as the initial point of contact for resolution of desktop related problems.
- Created user accounts and assigned role-based permissions and appropriate groupings.
- Installed new PC/LAN, Palm, Blackberry hardware and software. Obtained and configured network names and addresses as needed.
- Create and configure several virtual machines using VMware.
- Consolidated various systems of Mid-Atlantic Airlines, Allegheny Airlines, PSA Airlines, and Piedmont Airlines during the creation of the Shared Services Organization.

Freelance Web Developer Feb. 01 - Oct. 02
- Provided full-service web development focused on compelling graphic user interfaces, intuitive navigation, management of client content, and rich interactive back-end programming for easy-to-maintain site structures.
- Clientele included NicePriceUSA.com, DoctorsDirectRx.com, 3rd Floor Up, and New York Agency (currently BrandOrchard.net).

Web Developer, Logisoft Interactive, Fairport, NY Feb. 00 - Feb. 01
- Programmed web pages in a team environment using knowledge of ColdFusion, HTML, XML, SQL Server, and JavaScript.
- Clientele included but not limited to 1st-Air, Jolt Cola, GoSmallBiz, and Seneca Foods.

Service Technician, Business Computers Plus, Inc., Lancaster, NY Jan. 97 - Feb. 00
- Installed and maintained network systems of major businesses throughout Western New York.
- Performed troubleshooting and repair procedures on a variety of business computers.
- Assembled and installed computers according to client specifications.

EDUCATION:
Rochester Institute of Technology (RIT), Rochester, NY
Bachelor of Science, Management Information Systems, 2001

SPECIAL INTERESTS:	
Assistant Coach, Salisbury University Ice Hockey, Salisbury, MD Feb. 07 - Apr. 08
Head Coach, Penn. State University Roller Hockey, State College, PA Oct. 02 - Apr. 03
Head Coach, RIT Roller Hockey, Rochester, NY Oct. 01 - Apr. 02